Terms of service

 

Terms & Conditions

Last Updated: 1.11.2025

Welcome to Honey Dew. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

1. General Information

This website is operated by Honey Dew, an Egyptian fashion brand. Throughout the site, the terms “we”, “us”, and “our” refer to Honey Dew.
We offer this website, including all information, tools, and services available from the site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Online Store Terms

  • You may not use our products for any illegal or unauthorized purpose.
  • You agree not to reproduce, duplicate, copy, sell, or exploit any part of our website or products without our written permission.

3. Accuracy of Information

We strive to ensure that product descriptions, prices, and availability are accurate.
However, errors may occur, and we reserve the right to correct any inaccuracies at any time without prior notice.

4. Prices & Payment

  • All prices are listed in EGP and include applicable taxes unless stated otherwise.
  • We reserve the right to change prices at any time.
  • Payment can be made via the available payment methods on our website.
  • If your payment fails or is declined, we are not obligated to fulfill the order.

5. Shipping & Delivery

  • Shipping times and fees vary based on your delivery location within Egypt.
  • Estimated delivery times are provided for convenience and may vary due to external factors.
  • We are not responsible for delays caused by shipping carriers or force majeure events.

6. Order Cancellation

We reserve the right to refuse or cancel any order if:

  • The product is out of stock
  • There is a pricing or product information error
  • We suspect fraud or unauthorized activity

You may request cancellation within a short time after placing your order, as long as it has not been shipped.

7. Intellectual Property

All content on this website—including images, designs, logos, text, and graphics—is the property of Honey Dew and protected under Egyptian intellectual property laws.
You may not use our content without explicit permission.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, products, or services on those websites and cannot guarantee their accuracy or safety.

9. Limitation of Liability

We are not responsible for any damages arising from:

  • Delays in delivery
  • Inaccuracies in product information
  • Unauthorized access to your account or data
  • Use or misuse of our products

To the fullest extent permitted by Egyptian law, our liability is limited to the amount you paid for the product.

10. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy.
Personal data is used only for order processing, delivery, and communication.

11. Governing Law

These Terms & Conditions and any disputes relating to your use of our website shall be governed by the laws of the Arab Republic of Egypt.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated revision date.